You have the right to cancel your order within 14 days of receiving it without providing any reason. After cancellation, you have an additional 14 days to return your product. You will receive a full refund of the order amount, including any shipping costs.
If you exercise your right of withdrawal, the product must be returned to us with all delivered accessories and, if reasonably possible, in its original condition and packaging. If the product or packaging is damaged more than necessary to assess the product, we may charge you for the depreciation. Please handle the product with care and ensure that it is properly packaged for return.
We will refund the order amount within 14 days of receiving your return notification, provided the product has been received in good condition.
Return shipping costs are charged. The return shipping costs are €7.50 per package. Please email us your order number at info@lagripro.com, and we will gladly send you a return label. Once we receive the return, we will refund the purchase amount, minus the return shipping costs, to your account.
You may also arrange the return shipment yourself, in which case we will not charge return shipping fees. Please always notify us of the return via email, so we can process it correctly.
Please note: this is not a visiting address; we do not have a storefront.
Lagripro B.V.
Ambachtsweg 11A
6662 NV, Elst (GLD)
Netherlands
